Quality Policy - Zacco

Welcome to Zacco – a true European full-service IP firm!

Are you from outside of Europe? Zacco is one of Europe’s leading full-service IP firms – A single point of contact who can represent your gateway to Europe.

We have created a special area for you on our website where we have gathered information on the most sought after services from our foreign agents and clients, making it easier to quickly find what you are looking for.

We cover filing and prosecution work in 10 European jurisdictions directly, including the EUIPO/EPO, UK, Germany, Norway, Sweden, Denmark, Finland, Iceland, Austria and Switzerland, but we’ve got you covered anywhere in Europe.

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Quality Policy

Our commitment to Quality

At Zacco, quality has always been our main priority; we are committed to adhering to the highest standards and to being the best that we can be. Quality continues to remain at the forefront of how we operate and such commitment has been independently recognised in relevant areas through ISO certification.

Zacco’s Quality Management System defines how Zacco performs its key operations together with process for assessment and continuous improvement in order to satisfy the requirements and needs of clients, authorities, employees and other stakeholders.

Our commitment to Privacy, Compliance and Security

We are dedicated to ensuring that we protect client data, privacy and information security to the highest standards. We maintain rigorous procedures to safeguard knowledge, information and business continuity, ensuring privacy and compliance through the adoption of multiple administrative, physical and technical precautions and defences.

We use the same quality assurance and secure systems and processes internally that we offer to clients, employees and partners.

Our commitments are a corporate promise, and you can find more information about these commitments, and our ISO certification, in our Whitepaper.